Notice of Privacy Practices & Global Health Data Protection Policy
How AFYA TELEMED LLC (USA) and Afya Telemed Ethiopia PLC safeguard your Protected Health Information (PHI), biometric Fayda identifiers, and cross-border Diaspora sponsorship records on afyatelemedcare.com.
US HIPAA & HITECH BAA
All PHI stored in Google Cloud Firestore, Cloud Storage, Vertex AI (Gemini 3.1 Pro), and Twilio Enterprise is protected under executed Business Associate Agreements (BAAs) with AES-256 encryption at rest and TLS 1.3 in transit.
Proclamation No. 1321/2024
Full compliance with Ethiopia's Personal Data Protection Proclamation No. 1321/2024 (overseen by the ECA). Health and genetic data are processed strictly under explicit patient consent with immutable access logs.
INSA Cybersecurity Audit
Engineered to meet Information Network Security Administration (INSA) Critical Health Infrastructure standards, featuring role-based access control (RBAC) and 48-hour CERT incident telemetry.
1. Zero AI Model Training on Patient Health Data
Clinical notes, diagnostic lab panels, skin/microscopy images, and symptom triage transcripts processed by Afya Clinical AI (powered by Vertex AI / Gemini 3.1 Pro) are isolated within our enterprise tenant and are never used to train public foundation models.
2. Cross-Border Diaspora Sponsorship Privacy Boundaries
When a Diaspora sponsor funds a healthcare package on /diaspora/sponsor, the sponsor receives confirmation of voucher issuance, appointment fulfillment, and escrow settlement. Sensitive clinical diagnoses, HIV/STI status, and psychiatric notes of the adult beneficiary in Ethiopia are never disclosed to the sponsor without the beneficiary's explicit authorization.
Data Protection Officer (DPO) & Patient Rights Request Portal
Submit a verifiable HIPAA / Proclamation 1321/2024 request directly to our Data Protection Officer (`privacy@afyatelemedcare.com`). All requests are logged in the Tamper-Evident Security Audit Trail.
Afya Clinical AI Co-Pilot
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