24/7 Clinical Dispatch, Patient Support & Diaspora Concierge

Direct Clinical Support & 24/7 Dispatch Center.

Need immediate help with an HD consultation, e-Prescription courier in Addis Ababa, or Diaspora Escrow sponsorship? Our trilingual support desk responds in under 3 minutes.

ACUTE MEDICAL EMERGENCY?Addis 24/7 Dispatch

For acute chest pain, severe shortness of breath (SpO2 < 88% at 2,355m), or obstetric emergencies, call our direct ambulance & triage hotline immediately:

National Shortcode907 / 9402

Direct Triage Desk+251 11 667 8900

ENCRYPTED CLINICAL & PARTNER INQUIRY

Send a Direct Dispatch Message

Avg Response: < 3 Mins

INTERACTIVE COMMAND HUB LOCATOR

Physical Clinical & Diaspora Desks

8.9974° N, 38.7868° E • Elevation 2,355mLIVE DISPATCH ACTIVE

Addis Ababa Command HQ (Bole Medhanialem)

Bole Sub-City, Woreda 03, Afya Clinical Tower, 6th Floor, Addis Ababa

+251 11 667 8900 / Shortcode 9402

24/7 Emergency Tele-Triage & e-Rx Dispatch

dispatch@afya.et • partners@afya.et

EFDA & HIPAA Encrypted Communications

All clinical support tickets, lab attachments, and diaspora escrow inquiries are encrypted with TLS 1.3 and audited by our Bole Medhanialem Clinical Command Desk.

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Afya Clinical AI Co-Pilot

MED-GROUNDED

HIPAA Guarded • Google NMT & Medical Library

HIPAA EncryptedGoogle Neural Translate (አማ • OM • ትግ • SO • EN)

Hello! I'm your AI health assistant. How can I help you today? You can ask me about our services, how to book an appointment, or general health questions.

Afya Clinical AI

24/7 Medical Library • EN / አማ / OM / ትግ